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When will my order arrive?

Order Support

When will my order arrive?

Last updated on 22 Oct, 2025

Please allow us 1-3 business days to pack your order. You should receive an email with tracking once shipped.

If you have ordered a product that is in pre-order status, the pre-order product will ship to arrive to you on the release date of that product.

Backorders will ship when they are restocked, which can take 1–12 weeks.

Please allow us 5-9 business days for delivery in the United States after you’ve received your tracking email. Canadian deliveries can take up to 10-45 business days.

Please note that there may be packing delays at our warehouses immediately following sales events and/or due to inclement weather. Additionally, there may be shipping progress delays due to holiday mail slowdowns & weather delays.

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