We may be able to cancel entire orders or select items on orders if they have not shipped. Please visit our Order Support page to send us full details about the order you would like to change.
We'll do our best to accommodate all address update requests. But please note that if an order has already been sent to our warehouse, but not yet been marked as shipped, it may be too late to update a shipping address.
Please note there are certain changes we cannot make, including, but not limited to:
Adding items to your order.
Changing payment method.
Changing shipping information.
Changing or adding a promotional code or item.