I inadvertently ordered a bootleg of one of your sets – how do I get my money back?

Contact your payment provider and dispute the charge. Do not contact the seller that sold you the DVDs. Your payment provider is there to protect you from fraud, and if you report a bootlegger, your provider will open an investigation which will most likely result in a refund.

Most payment providers will give you 60 days from the time of the order to dispute the charges; PayPal will give you 45 days.