Counterfeits & Bootlegs

How can I tell if my DVD set is not a genuine Shout! Factory product?

What you need to know about our products versus counterfeits.

How could my brand-new and factory sealed set be a bootleg?

Information about how bootlegs can happen

I inadvertently ordered a bootleg of one of your sets – how do I get my money back?

What to do if you receive a bootleg.

How do the sales of bootlegs affect Shout! Factory?

Information about how bootlegs affect Shout! Factory.

What can I do to help shut down these illegal sellers?

Information about reporting counterfeits.